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Associate Receptionist

Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.
Summary of Position:
The Receptionist will be based in Milpitas, CA .
The right candidate will be an integral part of our talented team, supporting our continued growth.
Responsibilities include but are not limited to:
Providing reception services, coverage and being the liaison for the scheduling and maintenance of conference duties.
We are looking for team players who are proactive and are willing to do "whatever it takes" to get the job done Ideal candidate has a "can do" attitude Greet visitors, answer phones, and direct calls appropriately Be well spoken, clear and patient with all interactions Remain calm and professional in stressful situations Follow documented procedures and other duties as mutually agreed Enforce and handle security compliance standards regarding visitor's badges Coordinate conference room reservations and room preparation Maintain conference room standards as designated Help resolve employee and customer concerns/issues Administrative services/processing large volume reports/invoices using excel and assisting manager with quarterly business reviews Lift large bundles of mail and make mail deliveries Handle time-sensitive and confidential material Perform duties and special requests as assigned by management and client Participate in cross-training and be flexible to perform varying roles whenever necessary Balance workload; provide guidance and direction to team Serve as focal point for communication with customer and company personnel Ensure operating and quality standards are met based on service objectives Maintain accuracy of required reports, logs and measurements Ensure the highest levels of customer care Ensure adherence to business guidelines, safety & security procedures Support financial results by minimizing site waste and rework Dressing in professional attire Perform other tasks as assigned

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