Natasha Fernandes

Natasha Fernandes


755 E Capitol Avenue, Milpitas CA, Phone: 510-277-6910, email: menezes.natasha@gmail.com


 


Summary


Human Resources professional with 6yrs 9 months experience with practical understanding of business needs. Self-motivated with the ability to excel in a fast-paced environment, communicate effectively at all levels; manage competing priorities and adapt readily to new challenges.


 


HR Skills


HR Policies & Procedures        Employee Relations                 Orientation & On-boarding


Recruitment & Retention        Training & Development             Performance Management


 


Professional Experience - Tata Consultancy Services- Bangalore, India


Tata Consultancy Services Limited (TCS) is an Indian multinational information technology (IT) service, consulting and business solutions company. It is a subsidiary of the Tata Group and operates in 46 countries 


 


HR Generalist - 1 April 2013 till 6 February 2015


Key Responsibilities:



  • Compliance and facilitation of Performance Management process, Organizing regular Associate Engagement initiatives

  • Compensation - Understand and educate employees about compensation & benefits processes and handle queries related to the area

  • Process deployment-Implemented programs and policies, familiarized employees with changes in policies and processes through discussions and open dialogue forums.

  • Helped through mediation and negotiation in resolving employee grievances to build a good work environment

  • Partnering with business, understanding different needs of the employees belonging to a particular business group and deploying HR interventions accordingly. (Employees working in night shift projects vis a vis the normal business work hours)

  • Collaborating with Business during client visits, arranging town halls and handling client audits

  • Worked on a Standard Operating Procedure (SOP)Framework and its implementation for reducing voluntary attrition centered around niche skills and high performers

  • Worked with Human Resource ERP platforms and familiar with its usage for day to day operations

  • Have knowledge of labor and employment laws relevant for HR functioning


 


Achievements:



  • Reduced attrition level of high performing employees by implementing the SOP and personal efforts were acknowledged

  • Spear headed and owned from scratch to finish the monthly e - Newsletter for the Region called “HR Glimpse”. The newsletter was published every month and informed employees on recent happenings in the region (e.g. Client visits, town halls, corporate social responsibility, etc.)

  • Ideation and execution of the first ever Tech fest in the DC “TechnoWit 2014” with 19 participating teams comprising of 6 members each followed by HR town hall to an audience of 400. Was also awarded “On the Spot Award” in recognition for the same

  • Process Owner for Propel for the region (Training framework using interventions for organization effectiveness), involved in creating interest, streamlining the process at the branch and organizing the Best Propeller competition


 


Specialist Integration - Regional Induction Lead - 1 July 2012 to 31 March 2013


 


Key Responsibilities:



  • To facilitate the smooth orientation of experienced professionals hired from the market pool into the organization (average 80 joiners per week)

  • Managed a team of 6 employees to assist with the Integration and Induction Process

  • Designed the Pre joining , Day of Joining, and Post Joining Framework for the branch

  • Promoted a framework of documentation (SOPs, checklists, formats, templates) for standardizing the procedures and to make the process error free and smoother for the new joiners

  • Handled Internal audits for the Talent acquisition (recruitment) team in Bangalore

  • Participated in audits for vendors responsible for back ground checks of employees


 


Achievements:



  • Framed the Induction process for the Branch and ensured stabilization of the process and the team in order to make the process non person dependent and minimize manual errors to zero

  • Worked with the India Induction Head in outlining a framework for orientation of employees globally


 


Associate Lead – Talent Acquisition - 26 MAY 2008 to 30 June 2012


 


Key Responsibilities:



  • Handling the end to end process of recruitment for experienced professionals (Requirement gathering, sourcing mechanisms, interview process, offer generation and offer acceptance from candidates, candidate joining)

  • Achieved 100% of hiring goals while maintaining low hiring cost

  • Participated in audits for vendors responsible for back ground checks of employees

  • Utilized cost effective methods for sourcing resumes

  • Responsible for hiring niche and vanilla skills

  • Received an award from management for helping a time bound ramp up of a telecom customer from 100 to 200 people in a span of 1 year.

  • Worked with Applicant tracking system for end to end recruitment process

  • Recruited Engineering graduates through campus interviews for the company, on an average 100+ students were recruited from each college


 


Education Summary


Post Graduate Diploma in Business Management - St. Joseph’s College of Business Administration, Bangalore, India.


Bachelor of Engineering (Electrical & Electronics), Goa College of Engineering, Goa, India.


 


Computer Skills


Microsoft Office 2007 – Word, Excel and PowerPoint


HRIS Systems,


 

  • ID#: 109383
  • Location: Milpitas, CA , 95035

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