Administrative Assistant


1377 Fallen Leaf Drive

Milpitas, CA 95035

Cell: 408-796-9029



Professional Objective

Accomplished Administrative Assistant position using bookkeeping, administrative, and communications skills. Proved techniques to achieve better customer service and generate more revenues for the company.


Summary of Qualifications


Operated at cash register

Managed to close and balance cash register at night

Recorded sales transactions, prepared balance sheet and cash flows

     Had ability and experience to work in fast paced environment



Experienced in office environment such as copy, scan, and fax documents, classified and filed mails

Established new filing and retrieval system; SalesForce Administration

Performed computer software programs including Windows Professional and Microsoft Office Word, Excel, PowerPoint, Outlook, etc

Designed and enforced evaluation project for distance education program

Maintained appearance of office



Served as peer counselor at college for 2 years

Assisted in dental office and insurance office; answered phones calls, replied emails and arranged appointments for customers

Provided tutorials in math and learning methods and afforded educational direction to economically needy elementary school students

Participated as facilitator in the financial literacy Money Matters program and supported to CommUniverCity’s goals on education for the advancement of creating a college-going culture

Achieved fluency in English, Mandarin and Cantonese, and writing in English and Chinese



  • Bachelor of Business Administration with emphasis in Corporate Management

Study courses include: Operations Management, Human Resources Management, Project Management, Supply Chain Management, Strategic Management, Quantitative Business Analysis, Business Systems and Policy, etc.

Graduated in Fall 2015

San Jose State University, San Jose, California, United States

GPA: 3.5/4.0

August 2013 – December 2015


  • Associate of Art in Business mathematics and Accounting principles

Mission College, Santa Clara, California, United States

GPA: 3.7/4.0

August 2010 – May 2013


  • Graduated in Experience High School of Guangdong

Guangzhou, Guangdong, China

September 2005 – June 2008



  • Customer Service Representative – East West Bank, San Jose, CA, February 2016 - current

  • Administrative Assistant - Sure88 Insurance Brokers LLC, San Jose, CA, January 2016 – February 2016

  • Cashier - Marina Grocery, Milpitas, CA, April 2012 – January 2016

  • Cashier - 99 Ranch Market, Mountain View, CA, September 2011 – April 2012

  • Administrative Assistant - Montague Hills Dentistry, Milpitas, CA, February 2010 – August 2011

  • Warehouse - Ma Labs, San Jose, CA, March 2009 – January 2010


  • ID#: 119293
  • Location: Milpitas, CA , 95035

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