Call Center Representative

DEBORAH GAMBLE
324 Silvera St.
Milpitas, CA 95035
(530)415-1420
OBJECTIVE: To obtain a position that will employ and expand my Office Administration skills.
MEDICAL SKILLS
Medical office Procedures Filing
Front Office receptionist Authorizations
Answering all incoming calls Medical Records
Workmanís Comp knowledge Terminology
Referral Coordinator Collecting CO-payments
Appointment Scheduling
ABILITIES
Microsoft Word Collections
Excel Billing
Data Processing ICD-9 and CPT Coding
Faxing and Scanning Documents Supervising Front Office

WORK EXPERIENCE
8/17/01-3/7/13
Specialized Orthopedic Surgeons
Front Office Receptionist Inputting new patient information
Lead Referral Coordinator Confirmation phone calls
Checking workmanís compensation authorizations
Checking in patients
11/13/00-2/20/01
BVC Inc.
Big Valley Commercial
Medical Billing Medical Biller
Financial Classing Modesto, CA
Data Entry
Insurance Collections
6/7/00-7/7/00
Kelly Services Temp Agency
Obtaining insurance authorizations Authorization Coordinator
Entering data into computer Tracy, CA
Looking up correct ICD-9 codes
Faxing patient information to insurance companies
EDUCATION
Associate in Applied Science in Medical Office Administration
Heald College School of Business, Stockton California
April 2000
INTERNSHIP
St. Joseph Medical Association, Manteca, CA
Medical Records Filing and Front office Procedures
  • ID#: 128879
  • Location: Milpitas, CA , 95035

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